Warranty Policy

We offer a lifelong warranty for our products. The warranty period starts from the date of purchase.

The warranty applies if the delivered product has severe defects that impede its intended usage. Please make sure to install the product as soon as possible and report any problems immediately.

The warranty does not apply if the customer’s hardware and/or software environment does not meet the minimal requirements (see product descriptions) or if their system configuration prevents a correct installation of the product.

Where the warranty conditions apply, we will offer either a fix or a replacement.

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